Returns

We offer returns within 30 days of delivery. To qualify for a return, items must be unopened, unused, and in the original packaging. For safety and compliance reasons, we cannot accept returns of opened or used products.

Refunds

Once your return is received and inspected, we’ll notify you by email whether your refund has been approved or denied. If approved, your refund will be credited to your original payment method within 3–5 business days.

Late or Missing Refunds

If you haven’t received your refund after seven business days:

• First, check with your credit card company—it may take additional time before your refund is officially posted.

• Next, contact your bank, as processing times can vary.

If you still need assistance, please reach out to us at service@aussiepure.com.

Return Shipping

Please mail your return to:

Aussie Pure LLC

14870 Granada Avenue #138

Apple Valley, MN 55124

United States

Customers are responsible for return shipping costs, which are non-refundable. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.